US Education Services

Support and Equipment Troubleshooting

For Immediate Assistance, please call 1(866) 823-1631

Service & Maintenance Options

Start Up & Warranty

Whether replacing existing equipment or a new installation, proper equipment start-up assures that the equipment is installed correctly and is operating properly to provide peal performance and protect your investment.

Start Up Service includes:

  • Pre-startup inspection to validate the unit installation, utility connections, and proper clearances are available.
  • Commissioning to verify the unit, options, and accessories are functioning properly, controls are sequencing correctly, and all operating pressures, voltage, and amperages are recorded.
  • Factory startup qualifies units for our factory labor warranty (purchased separately).

At Airedale, in addition to our Start-up services, we provide additional warranty options to extend the life of your equipment.

First-Year Labor Warranty

  • Provides full coverage against defective materials and factory workmanship including parts, labor, and travel performed by an Airedale Service Technician for one (1) year from the date of unit startup by Airedale.
  • Priority status for remote troubleshooting with live technical specialists and required onsite repairs.

Protect your investment and peace of mind

With Airedale Service Plans, you have a partner who understands your needs and cares about delivering timely, high-quality service you can trust. Our Field Service and Technical Service teams work with unique expertise to help you maximize equipment uptime, maintain operational stability, and improve energy efficiency. All at a fixed annual cost that eliminates any unplanned expenses.

Choose the right contract for your needs

Planned maintenance not only assists in preventing unit breakdowns in business-critical environments but also helps to improve energy efficiency and enhance system optimization for improved performance. Over the product’s life cycle, the correct contract will lead to reduced energy costs, improved carbon footprint, quicker payback periods, and a longer system lifespan.

Scope of Services Offered

Whether it’s providing support via phone, online, or in the field, we are committed to exceeding your expectations for indoor air quality.


  • Fixed price within the contract duration
  • Reduced running costs
  • Enhanced energy efficiency
  • Improved carbon footprint
  • Quicker payback periods
  • Increased lifespan

Natural Disaster Relief

When severe storms or natural disasters impact your school or school district, a disruption to Indoor Air Quality (IAQ) in schools will be a challenge for both students and staff.

Modine Disaster Emergency Response, understands how important it is to ensure your equipment in your district is back up and running so you can provide a healthy learning environment for staff and students when they return to the classroom.

Our technical and field service teams are ready to assist you in this time of need.


Modine Disaster Emergency Response is standing by to offer phone support and on-site equipment analysis if required.

All customers – regardless of whether or not they have a service contract – can contact technical support to troubleshoot any issues they might be experiencing with their equipment.  Even if you are not an Airedale customer today, we will do everything we can to help.

Unit Replacement

Our service teams are ready to provide prompt commissioning and startup for new units and our sales team is ready to assist.

For Immediate Assistance, please call 1(866) 823-1631